FAQ's
Most frequent questions and answers
No Problem, Tracy’s dog provides a One-Year Warranty. Inside your box is a business card which provides all of the details.
Please get into contact with us, have your order details ready and we will assist you.
Please make sure that the charging cable is plugged in tightly. When the product is charging, the indicator light will light up and flash. If the product has any issue after charging, please contact us.
We recommend you clean your toy after every use to lengthen the product’s usage duration. Most of our toys could be cleaned with mild soap and water.
Our delivery and packaging is perfectly discreet and no-one will know what you’re ordering.
We have a reputable shipping options available for all orders that does all our deliveries, timeously
Your package will be delivered straight to your door within 3-5 working days, or to your nearest Postnet depending on your location and the shipping option that is selected.
ultimate satisfaction
Hitting 3 spots at once, the real OG guarantees to send you into pure ecstasy.
quick delivery
Quick and discreet Shipping options are available with every order through Postnet or through our reputable courier company.
1 year product warranty
Warranty covers all defects in workmanship or materials under normal usage and care for a period of 12 months from the date of purchase. Any query, kindly contact via email with your order number.